Refund policy

Returns

We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return within 30 days of receiving your item.

To be eligible for a return, items must be unused, in their original condition, and in the original packaging.

Refunds

Refunds may be issued in the following situations:

Your package is lost during shipping

Your item arrives damaged

The product received is incorrect or defective

Once your return or claim has been reviewed and approved, refunds will be issued to your original method of payment.

Late or Missing Refunds

If you have not received your refund after it has been approved, please check with your bank or payment provider as processing times may vary.

If you still have not received your refund, please contact our support team.

📧 Email: Thicknco@outlook.com